Shipping Policy
Shipping & Delivery
At EGYNOSE, every order is prepared with care and intention. Each fragrance is handled and packaged to ensure it arrives in perfect condition. We are committed to delivering your order securely and promptly.
Order Processing
All orders are processed within 1–3 business days (excluding weekends and public holidays).
Once your order has been dispatched, you will receive a confirmation email containing your shipping details and tracking information.
Please ensure all shipping information provided at checkout is accurate. We are not responsible for delays caused by incorrect or incomplete address details.
Domestic Shipping
Estimated delivery time: 2–5 business days after dispatch.
Shipping rates are calculated at checkout based on your location and selected delivery method.
Delivery times are estimates and may vary depending on the carrier and destination.
International Shipping
Estimated delivery time: 5–12 business days after dispatch, depending on destination.
International orders may be subject to customs duties, import taxes, or additional fees imposed by the destination country. These charges are the responsibility of the recipient.
Delivery timelines may vary due to customs processing procedures.
Packaging & Care
All EGYNOSE fragrances are securely packaged to preserve their integrity during transit.
If your order arrives damaged, please contact us within 48 hours of delivery and include clear photographs of the product and packaging. We will review the issue and assist you accordingly.
Shipping Delays
While we strive to ensure timely delivery, EGYNOSE is not responsible for delays caused by:
• Courier service interruptions
• Customs processing
• Weather conditions
• Incorrect shipping information provided at checkout
We appreciate your understanding in such circumstances.
Contact
For any shipping-related inquiries, please contact:
EGYNOSE reserves the right to update this Shipping Policy at any time without prior notice.